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Russell Newton

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  • Creating Payments from Invoices

    If you'd rather not re-type all the recipient info and payment details from an invoice you received, you can simply upload the invoice and let us do it for you. Uploading a single invoice Select M...

  • Exchanging currency

    When sending an international wire, you can choose to convert USD to one of 20+ non-USD currencies for a 1% exchange fee. On business days, funds are exchanged at the current, mid-market bank rate....

  • Freezing or canceling a card

    If you think a card has been lost or stolen, you can easily freeze it from your Mercury dashboard to give yourself some time to look. If you don't end up finding it, you can fully cancel the card a...

  • Categorizing your Card Transactions

    Mercury will automatically categorize card-based transactions made within the US with one of 39 pre-made categories to help you manage your books. Viewing or editing transaction categories You can ...

  • Why is my deposit or withdrawal on hold?

    Withdrawal hold Certain deposits, such as first time ACH purchases, debit or credit card purchases or digital wallet purchases will trigger a temporary (72 hour) withdrawal hold on the accoun...

  • I’ve lost my card. Now what?

    You can replace your card by going to your Mercury dashboard, finding your debit card under its associated account page, and clicking Replace Card. Can I withdraw cash from ATMs? Yes, our debit ca...

  • What is a FedWire IMAD/OMAD number?

    IMAD/OMAD means Input/Output Message Accountability Data and it is a unique number given to each FedWire payment when using the Federal Reserve Bank Service and can be used to investigate and trac...

  • Sending Domestic Payments

    Creating a payment from your dashboard On your Mercury dashboard, go to the Move Money menu in the upper left and select Pay Someone. You can also go to your Payments page from the lefthand menu a...