I’ve lost my card. Now what?

You can replace your card by going to your Mercury dashboard, finding your debit card under its associated account page, and clicking Replace Card.

Can I withdraw cash from ATMs?

Yes, our debit cards can be used at ATMs. We don’t charge any fees on top of what the ATM operator charges. This includes cash withdrawals in non-USD currency - Mastercard will handle the conversion rate. You can get a rough idea of Mastercard’s conversion rates here.